VOIP Overview

If your business hasn’t taken advantage of a VOIP phone system yet, now is the time.

– What is VOIP anyway?

Voice Over Internet Protocol (VOIP) business phone systems send phone signals over the Internet.


– Why do I want it?

Employers and employees don’t want to give out their personal phone numbers for business calls. Unfortunately, you’ll have to if you want to be able to take and make calls away from your desks. VOIP solves this problem for you. Employees in any location with an Internet connection will have the ability to make business calls without being tied to a landline. Getting rid of the wires is going to earn your business a whole new kind of freedom, with the potential to grow like never before.

– How do I know which VOIP service to get?

Now we get to the tricky part. Choosing a provider can be difficult, but as long as you keep track of your budget and your business needs, you shouldn’t have too much trouble. Cost is a big issue for small businesses. Luckily, if you’re already paying to have a landline, replacing it with a VOIP will cost you a similar amount of money, if not less.

RingCentral and Nextiva are both great VOIP providers with good reviews. They both offer a wide range of features which will help your business function at the next level. Some of the top features include:

  • Call forwarding
  • Conference calling
  • Call reports
  • Ring groups
  • Call recording
  • Voicemail
  • Missed call notifications
  • Call monitoring
  • Directory assistance
  • Automated receptionists
  • Call transferring
  • Extension dialing
  • Online faxing

These are only some of the options available. Some features are going to enhance your phone system experience, while others would just be a waste of money. The decision is up to you to use your funds wisely, but either way, getting a VOIP business phone system is going to be a great alternative to keeping a landline.